Assessor-County Clerk-Recorder: County Clerk-Recorder (1340P)
Program Outcome Statement
Record property transactions, issue official certificates/licenses, preserve records
- Recording real property transactions
- Issuing vital records
- Issuing marriage licenses
- Performing wedding ceremonies
The County Clerk-Recorder Division is responsible for providing direct services to the public, including recording and maintaining real property transactions, issuing vital records (e.g., birth and death certificates), issuing marriage licenses, performing wedding ceremonies, and processing fictitious business name statements as well as other professional registrations.
On a daily basis, staff receives 250-300 telephone calls, serves 100-200 walk-in customers, records approximately 600 land-transaction documents and issues approximately 50-100 certified certificates of vital records. Staff continues to cross-train in order to ensure proper coverage at each counter.
The office offers twenty public workstations and easy access to searchable databases that immediately yield information, as well as historical microfilm and books that date back to 1856. In addition, the County Clerk-Recorder is the official guardian of certain historical records for the County. These historical records include maps, land transaction books containing all grantor and grantee names, and microfilm of all recorded documents.
Electronic recording decreases the amount of time it takes to make records available to the public and streamlines the process greatly for the business sector. All vital records from 1966 to current are available electronically.
The Clerk-Recorder has successfully upgraded and implemented its electronic recording middleware. Additionally, the Clerk Recorder Division continues to experience an increase in passport services.
Percent of Documents Recorded Electronically Increased
Percent of Surveys Rating Services Good or Better Decreased
Number of Recorded Documents per Recorder Staff Member Remains Steady
FY 2016-17 Year-End Story Behind Performance
Percent of Documents Recorded Electronically
In FY 2016-17 the percent of documents recorded electronically was 15%. This was a 50% increase over the prior year. These numbers were not as high as expected due to the down time of implementing a new electronic recording system.
Percent of Surveys Rating Services Good or Better
The Good and Better rating in FY 2016-17 totals to 77%; this is a four percent decrease from the previous year. In FY2016-17, United State Passport applications were up 52% to 6,788 and continues to increase which impacts our service levels. There will be a continued emphasis on training and development in the areas of customer service, team building, and cross training.
Number of Recorded Documents per Recorder Staff Member
The number of recorded documents per recorder staff in FY 2016-17 was up by 0.6% to 22,432. This slight increase is the result of an increase in new construction and refinance activity.
Preservation and digital conversion of Historical Records.