Child Support Services

                  FY 2015-17 Performance Report


Department Mission Statement

To enhance the lives of children and families by helping parents meet the financial, medical and emotional needs of their children by establishing and enforcing child support orders.

Percent of Current Support Collected


Percent of Cases with an Arrears Collection

 Shared Vision 2025 - Prosperous Community

POVERTY PREVENTION 

95% Direct to Families

$3, 378 Avg. Monthly Support









Bright Futures for Children!


Percent of Performance Goals Met

Percent of Customer Surveys Rating Services Good or Excellent

Cost Per Capita with Bay Area Benchmark

Percent of Employees Rating Work Experience for the County as Good or Better

Percent of Employee Evaluations Completed Annually

FY 2015-17 Highlights      

2016 Outstanding Group Achievement Award

Streamlined Court Process


FY 2015-17 Highlights

Strong Families

FY 2017-19 Goals

Enhance Program Performance Outcomes

FY 2017-19 Goals 

The Face of Child Support

FY 2017-19 Challenges

Flat Funding


FY 2017-19 Challenges

Shrinking Caseloads

FY 2016-17 Budget Overview



Questions?