FY 2015-17 Performance Report
Department Mission Statement
The Controller's Office contributes to the stability and efficiency of the County by having a diverse staff who work collaboratively with County departments, cities, special districts, other local agencies and the taxpayers of San Mateo County to provide high quality accounting, auditing, payroll and tax accounting services and financial information in a courteous, cooperative and cost effective manner.
Our commitment is to continuously:
Maintain high-level of customer service.
Help County use resources efficiently and effectively.
Enhance presentation, transparency, and accessibility of financial information.
County's CAFR Received Clean Opinion from External Auditors.
Received GFOA Award for Excellence in Financial Reporting for 16th Consecutive Year.
Property Taxes Distributed On-Time
100% of all property tax distributions were issued on-time.
In FY 2015-16, $2.36 billion was distributed to taxing agencies.
Percent of Payroll Payments Issued Correctly
Percent of Performance Goals Met
Percent of Customer Survey Respondents Rating Services Good or Better
Percent of Employee Evaluations Completed Annually
Percent of Employees Rating Experience Working for the County as Good or Better
Cost per Capita Compared to Bay Area Benchmark
FY 2015-16 Accomplishments
- County's CAFR and PAFR received GFOA Award for Excellence in Financial Reporting for the 16th and 14th consecutive years, respectively.
- Issued Property Tax Highlights Publication.
- Upgraded County's financial accounting system, and optimized the payroll system functions.
- Recovered VLF and Triple-flip shortfalls totaling $14.9 million from the State.
- Recovered $1.5 million in disallowed costs from the State.
- Performed internal control reviews of information systems.
- Worked with other departments to replace County's assessment and property tax system.
FY 2016-17 Priorities
- Continue to enhance County's financial accounting, timekeeping, and payroll systems.
- Continue performing operational and information systems audits to improve efficiency, effectiveness, and internal controls.
- Continue development and testing of disaster recovery plans for both systems and business processes to ensure business continuity.
- Select and start implementation of new property tax system.
- Move County's timekeeping system to hosted environment.
- Continue to improve transparency of financial reports - CAFR, PAFR, and Property Tax Highlights Publication.
FY 2017-19 Goals
- Implement GASB Pronouncement No. 74 and 75 - related to accounting and reporting for Post-Employment Benefits.
- Upgrade County's financial accounting system.
- Perform internal control reviews of County operations and programs.
- Implement an updated accounts payable solution.
- Perform construction audits and continue information system audits.
- Continue to implement property tax solution.
FY 2017-19 Challenges
- Recruiting and retaining qualified employees.
- Prioritizing high-impact projects.
- Document operations and develop plans to ensure business continuity related to employees, systems, and processes.