Child Support Services
FY 2015-17 Performance Report
Department Mission Statement
To enhance the lives of children and families by helping parents meet the financial, medical and emotional needs of their children by establishing and enforcing child support orders.
Percent of Current Child Support Collected
Percent of Cases with an Arrears Collection
Shared Vision 2025
$3,378 Avg. Monthly
95% Direct to Families
Percent of Performance Goals Met
Percent of Customer Surveys Rating Services Good or Excellent
Cost Per Capita with Bay Area Benchmark
Percent of Employees Rating Work Experience for the County as Good or Better
Percent of Employees Evaluations Completed Annually
- Court Team
- Legal Paperless System
- Strong Families
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FY 2017-19 Goals
- Enhance Access to Services
- Changing the Face of Child Support
FY 2017-19 Challenges