County Parks: Administration (3900B)
Program Outcome Statement
Ensure access to open space and park facilities and manage natural and cultural resources
- Strategic/Master Parks Planning
- Administration and Support
Parks is projecting that about 2.8 million visitors will visit the County's 20 parks through the end of the fiscal year. Visitors come to picnic, camp, use the meeting facilities, tour three historic sites, visit two education centers, hike, bike, and ride horses on 196 miles of trails.The Department also provides support to the Parks and Recreation Commission, the Granada Community Services District, and the San Bruno Mountain Habitat Conservation Plan.
Number of Annual Volunteer Hours Exceeding Target
Percent of Customer Survey Respondents Rating Services Good or Better Exceeding Target
Number of Annual Park Visits Increasing
FY 2017-18 Mid-Year Story Behind Performance
Number of Volunteer Hours
It is projected that about 40,275 hours of volunteer time will be donated to Parks by end of FY 2017-18. The increase is attributed to expansion in almost volunteer program. Several Friends groups added programming or special events that generated more volunteer hours. At the same time, the Department's Stewardship Corps, which is in its second year, continues to draw returning and new volunteers. The dollar value for the volunteer hours equates to about $1.15 million based on the independent sector's hourly volunteer rate of $28.46 (as of April 2016 for California).
Number of Annual Park Visitors
Parks is projecting approximately 2.8 million visits to County parks, exceeding the target of 2.5 million for FY 2017-2018. Improved weather conditions and park improvements are the main reasons for exceeding the FY 2017-18 target.
Percent of Customer Survey Respondents Rating Service Good or Better
The Parks Department will begin collecting surveys from park visitors beginning February 2018. Survey results will be reported in time for the FY 2017-18 year-end performance update.
- Use visitor study results to inform management decisions
- Complete comprehensive review and development of fee strategy
- Improve reservation system and incorporate visitor surveys into
reservation system to collect data on visitor satisfaction from a
broader set of park users