Human Services Agency

FY 2015-17 Performance Report


Mission Statement

Enhance the well-being of children, adults, and families by providing professional, responsive, caring, and supportive service. 

Our Vision:

All San Mateo County residents enjoy a healthy, safe, prosperous, and collaborative community.

DEPARTMENTAL HEADLINE MEASURES




ADMINISTRATIVE MEASURES


Percent of Performance Measures Met

Percent of Customers Rating Services as Good or Better

Cost Per Capita

Percent of Employees Rating Experience Working for the County as Good or Better

Percent of Employee Evaluations Completed Annually 


PROGRAM MEASURES



HSA FY 2015-17 Highlights

HSA FY 2015-17 Highlights


HSA FY 2015-17 Highlights

FY 2017-19 Priorities

FY 2017-19 Priorities


FY 2017-19 Challenges


Measure A Priorities


Measure A Dollars At Work

Measure A Dollars At Work


HSA 2015-17 BUDGET 


Questions?