Probation: Juvenile Services (3253P)

Program Outcome Statement

Protect the community through victim restoration and youth offender rehabilitation and accountability, therefore reducing the risk of recidivism.

Program Services

  • Assessment and Intake
  • Investigations
  • Diversion Program
  • Field Supervision
  • Intensive Supervision
  • Camp Glenwood Aftercare
  • Family Preservation Program
  • Wraparound Services
  • Out of home Placement
  • Parent Programs
  • Juvenile Traffic Court


The Juvenile Services Division contributes to the County’s Shared Vision commitment to ensure public safety by reducing crime in our neighborhoods and providing residents with seamless service. Through advancing the principles of balanced and restorative justice, victims are compensated and public losses are restored. Innovative programs and interventions stress youth asset development, offender accountability, family stability, and social responsibility, thereby reducing the impact of crime and delinquency in the community.
The Division helps youth, both on formal and informal probation, become pro-social, contributing members of their communities by strengthening key developmental assets, encouraging accountability and providing thorough, timely and impartial information to the Courts. Deputy Probation Officers work closely with community based organizations (CBOs) that provide services and programs such as case management, mentoring, mental health counseling, alcohol and drug treatment, behavioral skills development, after school enrichment, conflict resolution, victim impact awareness, parenting classes, leadership training and other assistance to approximately 1,650 youth and their families.

Percent of Juveniles Completing Probation without New Sustained Law Violations Remains Steady

Percent of Probation Reports Submitted to the Court within Established Time Frames Increasing

Percent of Youth in the Family Preservation and Wraparound Programs who Remain in Their Homes Remains Above Target

FY 2016-17 Year-End Story Behind Performance

Percent of Juveniles Completing Probation without New Sustained Law Violations

The overall trend for probation wardship has continued to decline. However, youth on probation continue to present varying and significant issues that require close collaboration among the Deputy Probation Officers, youth, their families as well as stakeholders and treatment providers in order for them to be successful. The juvenile probation officers continue to prepare meaningful case plans that is appropriately aligned with the JAIS assessment tool and is reviewed regularly to ensure the youth completes successfully. This year, the division has requested that the community based organizations who provide services to probation youth also implemented the use of the Child and Adolescent Need and Strengths assessment tool; an assessment strategy that is designed to be used for decision support and outcomes management and allows all those involved to remain focused on the shared vision of serving children and families, by representing children at all levels of the juvenile justice system. Without effective collaboration, case plans designed to treat specific youth need can negatively impact the juvenile, including the overall percent of youth completing probation without new sustained law violations. Fortunately, in FY 2016-17, 81% of youth will have completed their probation without any new sustained law violations and 92% of youth who were at risk for being removed from their homes, will continue to remain in their home, which will result in better outcomes and fiscal savings for the County.

Percent of Youth in the Family Preservation and Wraparound Programs who Remain in Their Homes

In FY 2016-17, the division completed a two-year agreement with eight (8) community based organizations for services to juvenile justice involved youth that is overseen by the Juvenile Justice Coordinating Council (JJCC) as a result, a comprehensive Request For Proposal was issued. Upon compeltion of the RFP process, seven (7) community based organizations were selected to provide direct services to juvenile justice involved youth as well as at-risk youth in the community. The JJCC was presented with a comprehensive Local Action Plan (LAP) for the next five years. The LAP identified a number of priority areas that at-risk youth face; such as mental health, substance abuse, trauma, vocational training, parental monitoring, gang prevention and intervention, lack of community engagement, and re-entry services.
Beginning FY 2017-18, contracted services for youth will align according to the priorities outlined in the 2017 LAP so that at-risk youth and those juvenile justice involved will receive appropriate services with measureable outcome with the excpectation of increasing the percentage of youth who remain in their homes.

Percent of Probation Reports Submitted to the Court within Established Time Frames

Additionally, each year, the Juvenile Services Division Court Investigation unit writes reports for the Court with recommendations on appropriate level of supervision for justice involved youth. Based on Court orders and agreed upon treatment plans,youth and their families are referred to appropriate services that support accountability for the crimes committed. These services strive to keep youth in their homes while providing support for positive change. Through graduated sanctions, including returning to Court and incarceration, probation staff provides structure and ensures community safety and victim restoration. In FY 2016-17 the Investigations Unit continue to prepare high quality written reports and recommendations to the court on time.

Future Priorities

  • Utilize the new case management system for data analysis;
  • Complete resource mapping to identify services for at-risk youth countywide;
  • Implement policy and best practice for probation foster youth under the Continuum of Care Reform;
  • Continue to use validated risk assessment tools to better assign and supervise cases with the case plan.
Author:Michelle Mendez, Management Analyst     Contact Email:     Last Updated: 09/11/2017