Health System: Public Administrator Program (5710P)

Program Outcome Statement

Efficient and timely distribution of decedents’ estates.

Program Services

  • Public Administrator
  • Estate Administration: Protection, Liquidation and Distribution of Assets
  • Burial Arrangements


Overview

The Public Administrator (PA) Program serves the public by investigating and administering the estates of persons who die without appropriate representatives available or willing to act as estate administrators. The PA’s primary duties include protecting the decedent’s property from waste, loss, or theft; liquidating assets at public sale to pay the decedent’s bills and taxes; and distributing remaining assets and funds to heirs. The PA acts under the authority of the Superior Court.

Average County Cost per Case Referred to the Public Administrator Exceeding Target

Average Number of Days to Close a Case with a Value of Less than $150K Continues to Decrease

FY 2017-18 Year-End Story Behind Performance

The Average County Cost per Case Referred to the Public Administrator

The average county cost per case referred is lower than the target. Restructuring of the administrative and financial services unit reallocated cost among Aging and Adult Services programs and has resulted in less county cost requirement to support the Public Administrator program. In addition, the end of the PA transition activity has resulted in lower overall cost to the program.

Average Number of Days to Close a Case with a Value of Less Than $150K

The PA has undergone several improvement events to streamline its processes, which have decreased the average number of days to close a case with a value less than $150,000 since we started tracking this performance measure. In fiscal year 2017-18, we continue to be able to keep this metric below 550 days.

Future Priorities

  • Close at least 90 percent of estates valued at less than $150,000 within 548 days of appointment.
  • Continue process improvement work in the Public Administrator Program.

Author: Gina Wilson, Chief Financial Officer, Health System     Contact Email: gwilson@smcgov.org     Last Updated: 08-09-2018