Public Works: Facilities Services (4730B)

Program Outcome Statement

Maintain County facilities in an efficient, professional and sustainable manner

Program Services

  • Facilities Maintenance and Operations
  • Strategic Energy Management
  • Facilities Project Management
  • Manage Quality of Work Environment (FCIS)
  • Building Services


Facilities Services maintains over 3.2 million square feet of office and special purpose facilities including detention facilities, hospitals, and shelters. The Program provides maintenance, repair, custodial, and project management services for County facilities at locations dispersed throughout the County. On average, the Program resolves 15,000 service requests annually and performs scheduled preventive maintenance on critical building assets and systems. The Program plans and executes the County's Capital Improvement Program and monitors trends in the Facilities Condition Index (FCI) to ensure major maintenance and component renewal requirements are properly identified, prioritized, and funded. In addition, the Program executes the County's Strategic Energy Master Plan to ensure the County achieves its energy and greenhouse gas emissions goals, monitors energy consumption, and coordinates with the operations staff to integrate energy efficiency in the preventive maintenance program.

Facilities Condition Measure Is Steady

Percent of Energy Efficient Facilities Measure is Steady

Energy Usage Per Square Foot Measure Improving

FY 2017-18 Year-End Story Behind Performance

Facilities Condition Measure

The Program did not meet its targets for percentage of square feet with a favorable Facility Condition Index (FCI). The Program had a modest improvement in the overall Health and Hospital FCI through the completion of mechanical upgrades. The Program is carrying forward projects that will be completed in the fall of 2018. In addition, the Program will review the work plan of FCIS projects scheduled for FY 2019-20 and FY 2020-21 with the primary focus continuing to be on those building with the most needs.

The Program faces serious challenges in hiring and retaining staff due to the super-heated construction market and high cost of living in San Mateo County.

Percent of Energy Efficient Facilities

The Program did not meet its target for facilities achieving Energy Star certifications on eligible buildings. However, while the EPA does not issue formal energy star certificates for health clinics, Mike Nevin Health Center and Fair Oaks Clinic are in the top 25 percentiles of similar types of buildings. The Hall of Justice, County Office Building Two, East Palo Alto Government Center, Agriculture Building, and 2500 Middlefield Road received Energy Star ratings in FY 2017-18. In FY 2017-18, the Program installed energy-efficient lighting, built efficient system controls, and installed new HVAC systems in several buildings. In FY 2018-19, the Program will focus on monitoring building HVAC controls to reduce energy usage, which should position the Program to obtain additional Energy Star certifications.

Energy Usage per Square Foot
In FY 2017-18, the Program met its target for energy usage per square foot for the following facilities categories: Detention, Health and Hospital, and Offices. However, the energy usage is projected to fall short of the target in the “Other” facilities category. The Crime Lab experienced a solar inverter failure causing the increased use of electricity in the “Other” facilities category in Q1, Q2, and early Q3. The solar inverter was repaired in late January 2018, as a result, electricity usage has significantly declined. The Program will continue to focus on reducing energy use by improving facilities’ mechanical and electrical systems.

Future Priorities

  • Design improvements to the Youth Services Center co-generation plant
  • Old Courthouse Façade Renovation
  • Hall of Justice South Entrance Refresh (planned for Fall 2018)
  • East Palo Alto Government Center Remodel
  • Recommission HVAC controls in the Crime Lab

Author: Doug Koenig, Deputy Director     Contact Email:     Date Updated: 08-24-2018