Sheriff's Office: Patrol Division (3051P)

Program Outcome Statement

Keep communities safe by providing quality law enforcement services

Program Services

  • Patrol Bureaus (HQ, Coast, Contracts)
  • Community Policing
  • Sheriff's Activity League
  • Transit Police Bureau
  • School Resources


The Patrol Division strives to improve the quality of life in San Mateo County by providing a high level of public service and keeping communities safe through enforcement, prevention, education, and community policing efforts in partnership with communities, other governmental entities, and schools.
The Patrol Bureaus provide services to the unincorporated areas of the County, and within eight contract jurisdictions – including full police services in Woodside, Portola Valley, San Carlos, Half Moon Bay, and Millbrae. The Bureaus also provide supplemental policing services to the Highlands/Baywood Park area, North Fair Oaks, and transit police services for SamTrans/JTPA Transportation District, including police services for the CalTrain route from Gilroy to San Francisco.
South County Command is comprised of Headquarters Patrol that serves the unincorporated areas of Redwood City, Menlo Park, Atherton, and the contract towns of Woodside and Portola Valley. The San Carlos Police Bureau, the third contract under South County Command, provides full police services for the City of San Carlos.
North County Command provides police services to the Burlingame Hills area and the unincorporated areas of South San Francisco, other portions of the northern end of the County, and full police services to the City of Millbrae under contract.
The Coastside Command serves all coastal beats and a full police services contract with the City of Half Moon Bay.
 Along with the different bureaus and contract cities, the Patrol Division also houses numerous specialized units under these three commands. These units include the Gang Intelligence Unit, Crime Suppression Team, Traffic Enforcement Unit, Canine Unit, Crisis Intervention Team (CIT), and the Psychiatric Emergency Response Team (PERT).

Number of Life Endangering Interventions on the Railway System

Average Response Time for Priority One Calls

Percent of Domestic Violence Calls Successfully Referred to Interventions Programs

FY 2017-18 Year-End Story Behind Performance

Number of Life Endangering Interventions on the Railway System

During FY 2017-18, 40 interventions took place along the railway corridor. Transit Police Bureau's Special Enforcement Team Deputies who are certified as Operation Life Saver instructors proactively worked to target grade crossings to deter and educate the public on the importance of railway safety. They also worked with local homeless advocacy groups and authorities to aid in reducing homelessness on the Caltrain right-of-way.

The Transit Police Bureau proactively conducted the High-Intensity Strategic Enforcement Program to target locations where people may engage in unsafe behavior, such as trespassing along the right-of-way and walking around lowered gates at stations or grade crossings. Continuous awareness training provided by the Transit Police Bureau has allowed the Sheriff’s Office to help save lives and become adept at recognizing the need for possible interventions in the future.

Average Response Time for Priority One Calls

Although our jurisdiction encompasses urban and rural areas, we are able to consistently achieve our goal of responding to emergency calls in well under 8 minutes. In FY 2017-18, we achieved a 4 minute 53 second average response time – this marks the shortest response time since the inception of this measure. With multiple bureaus throughout the County, we are able to keep an awareness of activities in our surrounding areas and strive to provide a more expedited response.

Percent of Domestic Violence Calls Successfully Referred to Intervention Programs

Every response to a domestic violence call requires the deputy to refer the victim to intervention programs. This typically happens upon initial contact. To ensure this occurs, a Domestic Violence Detective reviews all cases and contacts, and refers victims to intervention programs if it is not clear through the case notes that a deputy did so. This system continued to ensure 100% success throughout FY 2017-18.
Author: Deniz Tunc, Management Analyst     Contact Email:     Date Created: 09-01-2017