Sheriff's Office: Support Services Division (3013P)

Program Outcome Statement

Provide training, personnel, records, property, payroll, and relief staffing services

Program Services

  • Training
  • Personnel
  • Records
  • Property
  • Payroll

Overview

The Support Services Division oversees a variety of activities including the recruitment, hiring, and training of all employees. Recruitment efforts are an ongoing priority as the Sheriff's Office strives to build a top-notch workforce which reflects the diversity of the communities it serves. In FY 2017-18, 77 percent of new hires were either female and/or minority.
The Sheriff’s Office takes a proactive approach to providing ongoing training including: escalation and de-escalation on the use of force, defensive tactics, crisis intervention, weapons and other specialized training, and remains in compliance with State regulatory authorities with each sworn officer receiving an average of 40 hours of training.
The Property Bureau continues to maintain a secure environment for lost and found property, and for evidence that will be required for the successful prosecution of cases. Body-worn cameras and digital evidence management software will be implemented in FY 2018-19, and the Bureau will focus on managing this new form of evidence, as well as complying with Public Record Act requests for this media.
The Criminal Records Bureau continues to host and retrieve critical data in support of Intelligence Led Policing efforts as well as manage the distribution of mandated Uniform Crime Reporting each month to the Department of Justice. This data is used by law enforcement agencies to determine crime trends, allocate resources, and determine the most suitable approach for crime suppression.

Percent of New Hires Who Are Female and/or Minority Officers

Total Number of STC/POST Training Hours Received

Total Uniform Crime Report Crimes (Violent and Property)

FY 2019-20 Mid-Year Story Behind Performance

Percent of New Hires Who Are Female and/or Minority Officers

During the first half of FY 2019-20, the Support Services Division hired 13 sworn employees. Of the 10 new hires who elected to provide the requested demographic information, 7 were either female and/or a minority. This percentage exceeds our target of 50% and demonstrates our commitment to maintaining a diverse workforce, representative of the community we serve. The Sheriff’s Office expects to continue this trend over the course of the remainder of the year.

Total Number of STC/POST Training Hours Received

In the first half of FY 2019-20, Sheriff’s Office employees completed 29,253 hours of training. This achievement follows State regulatory authorities and includes both Peace Officers Standards and Training (POST) and Standards and Training for Corrections (STC). The Sheriff’s Office training hours apply to all staff and includes hours from the Police Academy, Corrections Academy, promotional, investigative, and other specialty training.

Total Uniform Crime Report Crimes (Violent and Property)

The Sheriff's Office uses crime data extensively to determine trends and patterns so resources are deployed accordingly. Violent and property crimes are considered Part I crime statistics and the Sheriff’s Office numbers include homicide, rape, robbery, aggravated assault, burglary, larceny, and auto theft.

In the first half of FY 2019-20, 1,783 Part I crimes were reported across all Sheriff’s Office jurisdictions, which include unincorporated San Mateo County, Woodside, Portola Valley, San Carlos, Millbrae, Half Moon Bay, Transit, and the San Francisco International Airport.
Author: Deniz Tunc, Management Analyst     Contact Email: dtunc@smcgov.org     Date Created: 09-01-2017