Treasurer-Tax Collector:
Tax Collector (1510P)

Program Outcome Statement

Provides property tax billing and collection services.

Program Services

  • Property Tax Services
  • Public Auctions for Tax Defaulted Property
  • Balances and Submits Apportionment Reports to the Controller
  • Transient Occupancy Tax

Overview

The Tax Collector’s Office is responsible for preparing and mailing property tax bills to collect Secured, Unsecured, and Supplemental taxes; the Office is also responsible for the collection of Transient Occupancy Taxes. Tax collection staff provide information and assistance to individual taxpayers; record payments and reconcile accounts with the Controller for all tax rolls; oversee tax defaulted or delinquent tax payments; and sell delinquent property at auction under the approval of the Board of Supervisors.

Dollars Collected from All Tax Rolls Increasing

Increasing dollars collected are a reflection of both our focused collection efforts, as well as the increasing dollar value of the Secured tax roll.

Cost per Property Tax Bill Increasing

The Cost Per Property Tax Bill measure examines the total number of bills generated in a year compared to our annual office budget. This calculation was updated in the 2012-13 fiscal year to capture tax bills generated across all tax rolls. Because both our budget and the number of tax bills generated can vary year to year, fluctuations in this measure are to be expected.

Secured Collection Rate Remains Steady

San Mateo County continues to maintain one of the highest Secured collection rates across California, at 99%.

FY 2016-17 Year-End Story Behind Performance

The Tax Collector's office collected $2.3 billion, exceeding the target $2 billion for the fiscal year ended June 30, 2017. The most recent increase in collections may in part be attributed to the increased dollar value of the secured tax roll and the division's continued focus on collection efforts. San Mateo County continues to maintain one of the highest secured collection rates in California, at 99 percent. 

Future Priorities

  • Implement a new, modern property tax system
  • Convert all paper records to imaged documents and populate historical information into the new system
  • Begin testing supplemental payment processing at the Union Bank Lockbox
Author: Tiffany Htwe     Contact Email: THtwe@smcgov.org     Last Updated: 1/31/2018