Human Services Agency: Vocational Rehabilitation Services (7330P)
Program Outcome Statement
Improve employment outcomes for individuals with disabilities and/or barriers to employment.
Vocational Rehabilitation Services (VRS) serves County residents with disabilities and other barriers to employment, creating pathways towards self-sufficiency through vocational counseling and assessment, case management, job training and job placement, including paid transitional work experience. Services cover the following:
- Vocational Counseling
- Job Placement and Job Coaching
- Benefits Counseling
- Catering Connection
The Agency’s VRS program has provided vocational counseling and employment services to over 3,000 clients from various programs, including Behavioral Health and Recovery Services (BHRS), Sheriff Work Program, AB109 Realignment and Unified Reentry, General Assistance, CalWORKs, and CalFresh.
In addition to vocational counseling and employment services, VRS clients received assistance with benefits applications such as Social Security and health insurance, and counseling in personal finance management.
The Catering Connection and the WorkCenter both provide hands-on work experience and skills assessment, preparing clients for employment while building technical skills. Catering Connection and the WorkCenter generate revenue to offset some costs and provide services.
Overall Satisfaction Rated Good or Better for All VRS Services surpasses target
Percent of VRS Clients in Job Development that Secure Employment meets target
Annual Cost Per Client Receiving Vocational Rehabilitation Services is increasing
FY 2018-19 Mid-Year Story Behind Performance
Overall Satisfaction Rated Good or Better for All VRS Services
The program estimates a 93% satisfaction rating from customers, contractors and clients in FY 2018-19, exceeding the target by 3%.
Percent of VRS Clients in Job Development that Secure Employment
The Percent of VRS Clients in Job Development that Secure Unsubsidized Employment is projected to be 55% in FY 2018-19, which meets the target.
Cost per Client Receiving Vocational Rehabilitation Services
The Cost per Client for FY 2018-19 is estimated at $2,698, which falls under the target of $4,500.
- Develop expansion plans for Catering Connection
- Implement a work program to assist homeless families with job training that leads to employment