Human Services Agency: Vocational Rehabilitation Services (7330P)

Program Outcome Statement

Improve employment outcomes for individuals with disabilities and/or barriers to employment.

Program Services

Vocational Rehabilitation Services (VRS) serves County residents with disabilities and other barriers to employment, creating pathways towards self-sufficiency through vocational counseling and assessment, case management, job training and job placement, including paid transitional work experience. Services cover the following:
  • Vocational Counseling
  • Job Placement and Job Coaching
  • Benefits Counseling
  • Catering Connection
  • WorkCenter

Overview

The Agency’s VRS program has provided vocational counseling and employment services to over 3,000 clients from various programs, including Behavioral Health and Recovery Services (BHRS), Sheriff Work Program, AB109 Realignment and Unified Reentry, General Assistance, CalWORKs, and CalFresh.
In addition to vocational counseling and employment services, VRS clients received assistance with benefits applications such as Social Security and health insurance, and counseling in personal finance management.
The Catering Connection and the WorkCenter both provide hands-on work experience and skills assessment, preparing clients for employment while building technical skills. Catering Connection and the WorkCenter generate revenue to offset some costs and provide services.

Overall Satisfaction Rated Good or Better for All VRS Services surpasses target

Percent of VRS Clients in Job Development that Secure Employment meets target

Annual Cost Per Client Receiving Vocational Rehabilitation Services is increasing

FY 2018-19 Mid-Year Story Behind Performance

Overall Satisfaction Rated Good or Better for All VRS Services

The program estimates a 93% satisfaction rating from customers, contractors and clients in FY 2018-19, exceeding the target by 3%.

Percent of VRS Clients in Job Development that Secure Employment

The Percent of VRS Clients in Job Development that Secure Unsubsidized Employment is projected to be 55% in FY 2018-19, which meets the target.

Cost per Client Receiving Vocational Rehabilitation Services

The Cost per Client for FY 2018-19 is estimated at $2,698, which falls under the target of $4,500.

Future Priorities

  • Develop expansion plans for Catering Connection
  • Implement a work program to assist homeless families with job training that leads to employment
Author: Dawn Sparks,                       Contact Email: hsa_info@smcgov.org                     Last Updated: 01-25-2019           
          Interim Director of Employment Services