Human Services Agency: Vocational Rehabilitation Services (7330P)

Program Outcome Statement

Improve employment outcomes for individuals with disabilities and/or barriers to employment.

Program Services

Vocational Rehabilitation Services (VRS) serves County residents with disabilities and other barriers to employment, creating pathways towards self-sufficiency through vocational counseling and assessment, case management, job training and job placement, including paid transitional work experience. Services cover the following:
  • Vocational Counseling
  • Job Placement and Job Coaching
  • Benefits Counseling
  • Catering Connection
  • WorkCenter

Overview

The Agency’s VRS program has provided vocational counseling and employment services to over 3,000 clients from various programs, including Behavioral Health and Recovery Services (BHRS), Sheriff Work Program, AB109 Realignment and Unified Reentry, General Assistance, CalWORKs, and CalFresh.
In addition to vocational counseling and employment services, VRS clients received assistance with benefits applications such as Social Security and health insurance, and counseling in personal finance management.
The Catering Connection and the WorkCenter both provide hands-on work experience and skills assessment, preparing clients for employment while building technical skills. Catering Connection and the WorkCenter generate revenue to offset some costs and provide services.

Overall Satisfaction Rated Good or Better for All VRS Services is Exceeding Target

Percent of VRS Clients in Job Development that Secure Employment is on Target

Annual Cost Per Client Receiving Vocational Rehabilitation Services is Increasing

FY 2017-18 Mid-Year Story Behind Performance

Overall Satisfaction Rated Good or Better for All VRS Services

The Vocational Rehabilitation Services (VRS) program has a 92% satisfaction rating for MY 17-18, exceeding the current target by 2% for all employment and rehabilitation services being rated as good or better. This is consistent with the performance of FY 16-17. 

Percent of VRS Clients in Job Development that Secure Employment

VRS clients expected to secure unsubsidized employment will reach 56% which is one percent above the target. This is consistent with the FY 16-17 performance. 

Cost per Client Receiving Vocational Rehabilitation Services

The estimated cost per client is $3,998 per client which is below the target of $4,500. The client referrals are increasing in the VRS program with projected growth from BHRS and HOME program.

Future Priorities

  • Increase job placement opportunities for work ready clients
  • Increase number of training certificates for Forklift and ServSafe
  • Implement a work program to assist homeless families with job training that leads to employment
Author: Jennifer Valencia, Director of Employment Services Contact Email: hsa-communications@smcgov.org Last Updated: 01-26-2018