Treasurer-Tax Collector (1500B)
Mission
The San Mateo County Treasurer-Tax Collector is dedicated to
providing the highest level of customer service in a courteous,
consistent, and professional manner while providing accurate
information, collecting revenue effectively, investing responsibly, and
safeguarding County taxpayer dollars.
Please note that the FY 2023-24 data included in the below graphs are current estimates.
County Pool Dollar Earnings
(Earnings*+Capital Gains)-(Banking Cost+Fees+Amortized Premiums+Capital Losses) divided by Average Daily Pool Balance
*Earnings equal net interest payments+accrued interest+accreted discounts
Dollars Collected for All Tax Rolls
Secured Collection Rate
County Pool Gross Earnings Rate
Budget Summary
FY 2022-23
- Total Sources: $11,953,533
- Total Requirements: $8,132,281
- Net County Cost: -$3,821,252
- Funded FTEs: 34
FY 2023-24
- Total Sources: $12,678,710
- Total Requirements: $15,102,512
- Net County Cost: $2,423,802
- Funded FTEs: 34
Cost per Capita Compared to Bay Area Counties
Percent of Employees Meeting the 20 Hour Annual Training Requirement
FY 2020-2022 Highlights
- Purchased a new property tax system
- Redesigned department website
- Updated Continuity of Operation Plan
- Implemented an e-billing process for property tax
- Installed a smart queue management system to improve customer experience
- Installed a drop-box for property tax payments
- Provided tablet-based kiosks for property tax payment
- Implemented centralized cashiering platform
FY 2022-24 Priorities
- Enhance tax collection efforts
- Prioritize customer experience
- Continue to monitor regulatory requirements
- Convert all paper records to imaged documents
- Update business processes
- Improve investment policies that meet industry best practices
- Ensure the capability exists to continue essential component functions
- Cultivate diversity, equity, and inclusion in the workplace
- Maintain a goal of workplace health and safety programs
- Foster a culture of growth within the organization
Links to Program Reports
Author: Tiffany Htwe Contact Email: THtwe@smcgov.org Last Updated: 9/22/23