Treasurer-Tax Collector (1500B)

Mission

The San Mateo County Treasurer-Tax Collector is dedicated to providing the highest level of customer service in a courteous, consistent, and professional manner while providing accurate information, collecting revenue effectively, investing responsibly, and safeguarding County taxpayer dollars.
Please note that the FY 2023-24 data included in the below graphs are current estimates.

County Pool Dollar Earnings

(Earnings*+Capital Gains)-(Banking Cost+Fees+Amortized Premiums+Capital Losses) divided by Average Daily Pool Balance
*Earnings equal net interest payments+accrued interest+accreted discounts

Dollars Collected for All Tax Rolls

Secured Collection Rate

County Pool Gross Earnings Rate

Budget Summary

FY 2022-23

  • Total Sources: $11,953,533
  • Total Requirements: $8,132,281
  • Net County Cost: -$3,821,252
  • Funded FTEs: 34


FY 2023-24

  • Total Sources: $12,678,710
  • Total Requirements: $15,102,512
  • Net County Cost: $2,423,802
  • Funded FTEs: 34

Cost per Capita Compared to Bay Area Counties

Percent of Employees Meeting the 20 Hour Annual Training Requirement

FY 2020-2022 Highlights

  • Purchased a new property tax system
  • Redesigned department website
  • Updated Continuity of Operation Plan
  • Implemented an e-billing process for property tax
  • Installed a smart queue management system to improve customer experience
  • Installed a drop-box for property tax payments
  • Provided tablet-based kiosks for property tax payment
  • Implemented centralized cashiering platform

FY 2022-24 Priorities

  • Enhance tax collection efforts
  • Prioritize customer experience 
  • Continue to monitor regulatory requirements 
  • Convert all paper records to imaged documents
  • Update business processes
  • Improve investment policies that meet industry best practices
  • Ensure the capability exists to continue essential component functions
  • Cultivate diversity, equity, and inclusion in the workplace
  • Maintain a goal of workplace health and safety programs
  • Foster a culture of growth within the organization

Links to Program Reports

Author: Tiffany Htwe     Contact Email: THtwe@smcgov.org     Last Updated: 9/22/23