San Mateo County

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Author
Shanna Collins
Description
This is a mock dataset because historical data does not exist. The County will begin a customer survey program during fiscal year 2013-14. The goal of the program will be to receive feedback from residents who use County services and interact with County staff. The County's goal is to have 90% of customer survey respondents rating County services good or better.
Tags
customer service, customer surveys, county services, quality customer service
Rating
Current value: 0 out of 5
Data Provided By
County Manager's Office
Source Link
http://www.co.sanmateo.ca.us/portal/site/cmo
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Size
  • 500x425

  • 760x646

  • 950x808

Custom Size

425x425 is the minimum size

The Socrata Open Data API (SODA) provides programmatic access to this dataset including the ability to filter, query, and aggregate data. For more more information, view the API docs for this dataset or visit our developer portal

API Endpoint:

Field Names:

Date
date
Percent of Customer Service Respondents rating County Services Good or Better
percent_of_customer_service_respondents_rating_county_services_good_or_better

Use OData to open the dataset in tools like Excel or Tableau. This provides a direct connection to the data that can be refreshed on-demand within the connected application.

Socrata OData documentation

Tableau users should select the OData v2 endpoint option.

OData V4 Endpoint:

OData V2 Endpoint:

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